Privacy Policy

We respect your privacy and are committed to protecting your personal information.

Last updated: June 12, 2025

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Subscribe to our newsletter
  • Create an account on our website
  • Submit comments or reviews
  • Contact us through our contact forms
  • Participate in contests or promotions

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

  • IP address and location data
  • Browser type and version
  • Operating system
  • Pages visited and time spent on our site
  • Referring website addresses
  • Device information

2. How We Use Your Information

We use the information we collect to:

  • Provide and maintain our website services
  • Send you newsletters and marketing communications (with your consent)
  • Respond to your inquiries and provide customer support
  • Improve our website and user experience
  • Analyze website usage and trends
  • Prevent fraud and enhance security
  • Comply with legal obligations

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device. We use:

  • Essential Cookies: Necessary for basic website functionality
  • Analytics Cookies: To understand how visitors use our site
  • Marketing Cookies: To provide relevant advertisements
  • Preference Cookies: To remember your settings and preferences

You can control cookie preferences through your browser settings, but please note that disabling certain cookies may affect website functionality.

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party service providers who assist us in operating our website
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Consent: With your explicit consent for specific purposes

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law. When we no longer need your information, we will securely delete or anonymize it.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request access to your personal information
  • Rectification: Request correction of inaccurate information
  • Erasure: Request deletion of your personal information
  • Portability: Request transfer of your data to another service
  • Objection: Object to certain processing of your information
  • Restriction: Request restriction of processing
  • Withdrawal: Withdraw consent at any time

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will delete such information promptly.

10. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers are made in accordance with applicable data protection laws and with appropriate safeguards in place.

11. Updates to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

12. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us:

Email: privacy@chicken-road-cooking.com.au

Address: 123 Pitt Street, Sydney, NSW 2000, Australia

Phone: (02) 1234 5678

Data Protection Officer: dpo@chicken-road-cooking.com.au

Australian Privacy Act

As an Australian company, we comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). If you have concerns about how we handle your personal information, you may contact the Office of the Australian Information Commissioner (OAIC).